Last updated: August 8, 2018
Collection of Information
User Provided Information
We collect information that you provide directly to us, such as when you download and register a mobile application, when you create or modify your account, request customer support, or otherwise communicate with us. This information may include (a) your name, postal address, email address, telephone number, and any other identifier by which you may be contacted online or offline (collectively, “Personal Information”); (b) user name, password and other registration information; (c) transaction-related information, such as when you download or use applications from us or register for our Services; and (d) information you provide us when you contact us for help; and (e) other information you choose to provide and enter into our system when using the Services.
Automatically Collected Information
Our mobile application may collect location data from sources such as GPS, wireless networks, cell towers, your IP address or other similar technology once you install the application and consent to the application’s tracking your location. If you permit our mobile application to access location services through the permission system used by your mobile operating system, we may also collect the location of your mobile device when the application is running in the foreground and the background. You may choose to stop our collection of location data through the settings that we provide in the application, or by removing the application from your mobile device.
Information Collected from Third Party Sources
We may also receive information from other sources and combine that with information we collect through our Services. For example: (a) if your employer uses one of our enterprise solutions, we may receive information about you from your employer; (b) if you engage with a third-party site application whose API we use (or who uses our API), we me receive information about you or your connections from such site or application.
Use of Information
We may use the information that we collect about you to: (i) provide you with the Services, including the mobile application, the website and their contents, and any other products or services you request from Smart Trucker; (ii) fulfill any other purpose for which you provide your information; (iii) carry out Smart Trucker’s obligations and enforce Smart Trucker’s rights arising under any agreement between Smart Trucker and you; (iv) notify you when updates to the Services are available; (v) send or facilitate communications between you and other users of the Services, for example between a driver and fleet operator, at your direction in connection with your use of certain features of the Services; and (vi) determine how the Services are being used and how they and other products and services can be improved. Smart Trucker will disclose your Personal Information for the sole purpose of providing Services to you. We may share your Personal Information and Location Information with other users of our Services to provide Services (a) as requested by you or (b) with your employer (or similar entity) and any necessary third parties engaged by us or your employer, if you participate in any of our enterprise solutions. You control who will receive your Location Information.
Smart Trucker may aggregate any information that is not Personal Information from all users of the Application (“Aggregate Data”). Smart Trucker may disclose Aggregate Data without restriction. In addition, Smart Trucker may disclose your information (i) to Smart Trucker’s affiliates, (ii) to contractors, service providers and other third parties Smart Trucker uses to support its business, (iii) to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Smart Trucker’s assets, (iv) to fulfill the purpose for which you provide it, (v) for any other purpose disclosed by Smart Trucker when you provide the information, (vi) with your consent, (vii) to comply with any court order, law or legal process, including to respond to any government or regulatory request, (viii) to carry out Smart Trucker’s obligations and enforce Smart Trucker’s rights arising under this any agreement between Smart Trucker and you and (ix) if Smart Trucker believes disclosure is necessary or appropriate to protect the rights, property, or safety of Smart Trucker, our customers or others.
Smart Trucker may share your information with third-party business partners who assist Smart Trucker in providing its products and services; provided, that Smart Trucker will not provide such third-party business partners with your Personal Information without your consent. Additionally, Smart Trucker may share your information with your employer or any other Person for which you provide a fleet identification number in your use of the Services.
You can stop all collection of information by the mobile application easily by uninstalling the mobile application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can stop collection of information by any other of our Services by ceasing to use such Services.
Data Retention Policy, Managing Your Information
We will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. We will retain Automatically Collected information for up to 24 months and thereafter may store it in aggregate. If you’d like us to delete User Provided Data that you have provided via the Services, please contact us at firstname.lastname@example.org and we will respond in a reasonable time. Please note that some or all of the User Provided Data may be required in order for the Services to function properly.
We are concerned about safeguarding the confidentiality of your information. We provide physical, electronic, and procedural safeguards to protect information we process and maintain. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve our Services. Please be aware that, although we endeavor provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at email@example.com.